Community Guidelines

Building a positive, respectful, and safe community for everyone to explore their style

HairSwap is more than just a tool - it's a community of people exploring new styles and expressing themselves. These guidelines help ensure everyone can have a positive, safe, and inspiring experience.

Our Core Principles

Respect Others

Treat all community members with kindness and respect

Do This

  • Be kind and supportive to other users
  • Respect different style preferences and choices
  • Provide constructive feedback when asked
  • Help newcomers learn how to use HairSwap

Avoid This

  • Make negative comments about others' appearance
  • Discriminate based on race, gender, age, or other factors
  • Harass or bully other users
  • Share others' photos without permission

Use Appropriate Content

Keep all content family-friendly and appropriate

Do This

  • Upload clear, appropriate photos of yourself
  • Share hairstyle results you're proud of
  • Post helpful tips and tutorials
  • Keep discussions relevant to hairstyles and beauty

Avoid This

  • Upload inappropriate or offensive images
  • Share explicit or sexual content
  • Post spam or promotional content
  • Use copyrighted images without permission

Protect Privacy

Respect privacy and personal information

Do This

  • Only share your own photos
  • Keep personal information private
  • Respect others' privacy choices
  • Report privacy violations to our team

Avoid This

  • Share photos of others without consent
  • Post personal contact information publicly
  • Screenshot and share others' private content
  • Attempt to identify or dox other users

Enforcement & Consequences

We believe in fair and transparent enforcement. Here's what happens when community guidelines are violated:

Minor Violations

Examples:

  • Mild inappropriate language
  • Off-topic discussions
  • Excessive self-promotion

Consequences:

  • Warning message
  • Content removal
  • Temporary posting restrictions

Serious Violations

Examples:

  • Harassment or bullying
  • Sharing inappropriate content
  • Privacy violations

Consequences:

  • Account suspension
  • Loss of Pro features
  • Credit forfeit

Severe Violations

Examples:

  • Illegal content
  • Threats or violence
  • Repeated serious violations

Consequences:

  • Permanent account ban
  • Legal action if necessary
  • Report to authorities

Photo Upload Guidelines

✅ Good Photos

  • • Clear, well-lit photos of yourself
  • • Face clearly visible and forward-facing
  • • Appropriate clothing and setting
  • • High quality and not blurry
  • • Photos you have rights to use

❌ Prohibited Photos

  • • Photos of other people without consent
  • • Inappropriate or explicit content
  • • Copyrighted images or celebrity photos
  • • Offensive gestures or content
  • • Multiple faces or group photos

Reporting Violations

If you see content or behavior that violates our community guidelines, please report it. Your reports help us keep HairSwap safe and welcoming for everyone.

How to Report

  • • Use the "Report" button on content
  • • Email us at safety@hairswap.com
  • • Contact our support team
  • • Include screenshots if helpful

What We Do

  • • Review all reports within 24 hours
  • • Take appropriate action quickly
  • • Keep your report confidential
  • • Follow up when necessary

Appeals Process

If you believe we've made a mistake in enforcing our guidelines, you can appeal our decision.

Submit Appeal

Contact appeals@hairswap.com with your case details

Review Process

We'll review your appeal within 5 business days

Final Decision

You'll receive our decision and any account changes

Questions About Our Guidelines?

If you have questions about these community guidelines or need clarification on any policies, we're here to help.

Contact Support

Last updated: 9/17/2025 • These guidelines are subject to change. We'll notify users of significant updates.